Get WhatsApp Business API

WhatsApp Business API Service Provider in India

Looking for ways to connect with your customers on WhatsApp? With the WhatsApp Business API, your business can take advantage of personalized messaging, support chats, and timely notifications intuitively. It is perfect for growing businesses and companies that want to automate communication, increase customer engagement, and scale their business securely. Bol7 is the best Whatsapp SMS, voice calling, voice message and Developer API service provider in India.

From order confirmations to payment reminders, promotional offers to customer service alerts - the WhatsApp Business API enables you to handle these interactions with precision and professionalism.

What’s WhatsApp Business API?

HootsuiteClick to WhatsAppThe WhatsApp Business API is a high-powered communication tool created by WhatsApp for medium and large enterprises. It enables brands to send messages at scale securely and reliably and provides them with the ability to reach people directly on their phone using the same WhatsApp Business product they are used to. It has some advantage over the app based enseignements as it can be easily integrated with CRMs, Chabot, and backend systems which is widely used for customer support, alerts, marketing, as well as transactional updates. The API is for businesses that want to efficiently manage thousands of conversations with automation and analytics.

WhatsApp App vs WhatsApp Business App vs WhatsApp Business API: What's the Difference?

The value of the WhatsApp Business API To get an appreciation of the value of the WhatsApp Business API, let's compare it against the other two offerings

WhatsApp App (Personal Use)

• Created for individuals to chat with friends and family.
• Provides standard options of text, media sharing, voice/video calls.
• No business features, no bots, no branding options.
• One number to one mobile device, no additional options.

WhatsApp Business App (For Small Business)

• Meant for small local businesses such as salons, shops or tutors.
• Includes features like:
• Business description (address, hours, description)
• Quick replies
• Greeting messages
• Labels for chats

It’s not so you can go fully manual — great for rocking one or a few customer chats at a time.

One successive number per phone + one for desktop allowed.

WhatsApp Business API (Medium & Large Business)

• Designed by businesses, for businesses, of any size.
• Supports:
• Autotmated communications (such as order updates, OTPs, etc.)
• Chatbot integration for round the clock service
• CRM integration enabling one-on-one-marketing
• Multiple-agent access with real-time dashboards
• Runs via backend API (no front-end app).
• Can be enabled by the verification process for WhatsApp Business.
• Permits use via official forums such as Bol7 for Configuration, Templates, and Analytic s.

Why you should choose Bol7 for WhatsApp Business Api?

Why Choose Bol7?

If you are in need of a reliable, quick and scalable WhatsApp Business API provider, then Bol7 is your friend in India. We don’t just include access to the API - we have a full suite of tools to automate, manage, and enrich your customer communications. With Bol7, receive unlimited integration, enterprise-level features, and every bit of human support along the way.

Best features of Bol7 WhatsApp Business API:

1. Official WhatsApp API Access – Be fully approved and connected directly through authorized business solution providers (BSP).
2. Send messages in real time – Use a wonderful interface and manage the live chats.
3. Pre-approved Content Templates - Develop, deploy and manage repeatable templates for alerts, reminders and offers.
4. AI Powered Chatbots – Automate support & FAQs via Rule-base or AI-based Bots.
5. Multi-Agent Access – Allow more than one support agent to access the same number at the same time using only one single dashboard.
6. Campaigns on Air – Broadcast promotional messages voc to thousands of subscribers with pre-approved message formats.
7. Rich Media Messaging – Fesh. oranges, oranges juice, oranges catalogue, buttons, videos and image carousels for your customers to use and enjoy.
8. Detailed Analytics – Analyze delivery rates, open rates, response time and agent performance.
9. CRM & E-Commerce Integrations- Integrate well with: Shopify, Woocommerce, Zoho, Salesforce and many others.
10. Secure & Encrypted - Keep your data safe with end-to-end encryption and GDPR compliant behavior.

Customer Support by Bol7

1. 24/7 Customer Service – Develop the best customer service, our customer support is available 24/7 to answer your inquiries and help with any problems.
2. Dedicated Account Manager – Every business has a person of contact to help with onboarding and success.
3. Live Chat & Email Support – Get in touch with us on your favorite support channel at any time.
4. Support for debugging – Identify & fix API, integration or template related issues in no time!
5. WhatsApp Support Channel – Chat directly with us on WhatsApp for instant support.
6. Assistance with Template Rejections - We assist with modifying rejected templates and resubmit as per department for efficient approval.
7. Bot Configuration Help – Aiding in build-out, deployment, and one or more rounds of optimization of chatbots.
8. Training & Demos - We will train your team and have live demos for you to use the platform properly.
9. Multilingual Support – Hindi, English and other Indian languages as per region!
10. Priority Support Plans - Optional SLAs and higher scope variables for enterprise customers.

Easy Onboarding with Bol7

1. Easy to Apply Form – Begin by submitting a very simple online application form on our website.
2. Quick Business Verification – We help you verifying your Business with Facebook Business Manager.
3. No Coding Experience Needed – We handle everything, no dev team required.
4. Get API Access in Days – typically 3-5 business days from docs to live messaging.
5. Document Checklist Available − Know exactly what documents you will need before applying for approval.
6. WhatsApp Number Registration - We assist to onboard your dedicated number or port an existing one.
7. Template Builder Assistance – We'll assist you in creating effective message templates.
8. Guided Test / Launch – Test your first few messages with our help, we’ll monitor system performance.
9. CRM/Tool Integration – Help for you to integrate your WhatsApp with your CRM, site or app.
10. Post-Onboarding Monitoring – Staying with you even after you go live to make sure everything is running smoothly.

WhatsApp API Pricing in India

Whatsapp API Price depends on a conversation model and may differ based on the usage volume as well as use-case (marketing vs utility messaging). Here’s an explanation of our simplified pricing:

Type	Price (INR)	Details
Setup Fee	₹3,999 (One-time)	Business verification and onboarding
Monthly Platform Fee	₹1,499/month	Access to dashboard, templates, support
Session Messaging	₹0.40 – ₹0.80 per message	Depends on category (marketing, utility, etc.)
Chatbot Integration	Custom	Based on complexity and tools used

Get in touch with us for a special quote suited to your industry and volume requirements.

Advantages of Using WhatsApp Business API for Your Business

There are several advantages that come with using a WhatsApp API for business:

Faster Customer Communication

Automate replies to customers and provide them with information when you're not available, thus decreasing wait time and increasing satisfaction.

Automation with Chatbots

Leverage AI bots to automate FAQs, guide users, or qualify leads—free up time and increase effectiveness.

Marketing Message Campaigns

Send your offers, reminders and product updates directly to the users phone with high open rate.

24/7 Availability

Even if your team is not available, automation makes it easy for customers to get help and updates.

WhatsApp Business API Cases (Industry Wise)

Banking In the banking sector, you may deploy the WhatsApp API to notify customers about their secured loans, savings accounts, balances, mini statements, etc. Non-Banking Financial Corporations (NBFCs) NBFCs can take benefit of using the WhatsApp business platform as the first touch point for their clients to know about EMI and other loan details. Insurance Insurance companies can send clients policy renewal reminders, product offers and quick tips to keep them engaged, provide insurer agent contact details and VCard sharing. E-commerce With WhatsApp transactions foster your relationship with your customers You can use the WhatsApp Business API to send order, shipping, and delivery notifications.Logistics A fast, reliable and affordable way for logistics businesses to communicate with customers anywhere in the world is with the help of WhatsApp Business API.

E-commerce

E-commerce business is all about the real time updates and customer engagement and WhatsApp Business API can be a game changer.

• Order Confirmations: When a consumer orders something, the API sends a confirmation message with the order summary, payment info, and an estimated delivery date. This helps to establish trust and alleviate post-purchase concern.
• Shipment Tracking: When users deliver a package, the app will send automated updates to the other as it arrives at different destinations. Consumers can also click through tracking links or monitor live courier status without visiting a website.
• Recover Abandoned Carts: You can send custom reminders to the customers who abandoned their cart, using this API. You may give discounts, or feature alternative products, to re-engage the customer.
• Promo Notifications: Notify the users with time-sensitive deals, seasonal sale offers and flash sale alerts on WhatsApp. They have a higher rate of opening and containing rich media (images, videos, CTAs) than email and SMS.

Adoption Insight:

More than 70% of India’s mid-large sized e-commerce brands leverage WhatsApp Business API for automating order flows & marketing campaigns. Companies have up to 25 percent better conversion and 30 percent less abandoned carts with WhatsApp bot.

Healthcare

Hospitals, clinics, diagnostic centers – patient communication and engagement have never been more important. WhatsApp Business API enhances the patient experience through automation and trust.

• Appointment Reminders: Automatically remind patients of upcoming appointments, keep no show rates down, and maximize your schedule.
• E-Prescriptions: Follow-up, post-a-consult, doctors can e-prescribe or send across medication instructions on instant messengers like WhatsApp in the form of a PDF – Secure and available at the click of a button.
• Test Reports Delivery: PPL can send diagnostic reports and test reports over verified WhatsApp channels right away, without causing any delays or necessitating any manual chase-ups.
• Health Tips & Follow Ups: With the help of health TIPS you can share the preventive health tips, vaccination reminders, post-surgery care advice etc., which could be the means of retaining your patient for long term.

Adoption Insight:

More than 30% of players in the healthcare industry in India, such as diagnostics chains and private clinics, use WhatsApp for digital prescriptions and for follow up and reminders for patients, resulting in higher communication efficiency between patient and doctors.

Education

Schools and universities can gain a lot from WhatsApp’s automation and personalization – from admissions to alumni relations.

• Admission Updates: Aspirants can get automated information on application status, entrance exam dates, counseling rounds etc., and there is less of manual inquiries.
• Class Schedules: Schools can send daily or weekly class timetables, special class announcements, exam timetables and many more to students through the use of Whatsapp.
• Fee Reminders: Let the system send your reminders for due dates, payments made, and fee schedules. This cuts down on defaulters and keeps parents abreast.
• Student engagement – Share class notes, study materials, motivation videos, feedback forms etc directly over WA, connect educators and learners like never before.

Adoption Insight:

Over 45% of schools, colleges and edtech platforms are using WhatsApp APIs to eliminate the dependence on email and manual calling, providing better all-round operations and student retention.

Banking & FinTech

Banks, NBFCs and digital wallets employ WhatsApp Business API to drive user engagement in a compliant and private environment.

• Transaction Alerts: Real-time messages alert customers of debits, credits or balance changes. This provides an additional level of visibility and protection for client accounts.
• KYC Updates: Inform users about ongoing KYC or document re-submission. Send them direct links or QR codes to complete the process in-app.
• Loan Status Updates: Allow all loan applicants to automate communication around the status of the loan application, EMI schedules, and the final approval or disbursement, ultimately reducing inbound calls and visits to the bank branch.
• Fraud Alerts & OTPs : Protect accounts by sending fraud detection alerts or temporary login OTPs through WhatsApp. Sender ID confirmation of the sender's allows the user to be confident in the message.

Adoption Insight:

More than 60% of private banks, NBFCs and fintech apps have started using WhatsApp API to minimize inbound call volumes and ensure safe, real-time communication. This has resulted in more trust and much better response times on the part of the customers.

Travel & Hospitality

Regardless of whether you are a travel agency, an airline, or a hotel operator, WhatsApp API enables you to take better control of your guest journey from reservation through feedback.

• Booking Confirmations: Instantly share booking vouchers, payment confirmations, and cancellation policies with customers in PDFs or text.
• For instance, Itinerary Sharing allows you to share a well-crafted travel plan, complete with check-in times, airline and transport options, as well as the number of people you should call in case of an emergency—all through WhatsApp.
• Reminders & Alerts for Travel: Enable automation to notify travelers of an upcoming trip, weather, baggage policies, or visa alerts, so they're prepared.
• On-the-Go Customer Support: Let your customers chat with a virtual assistant or live agent for room service, cancellations, refund inquiries, or concierge services—without calling a helpline.

Adoption Insight:

Approximately 55% of travel companies, including + airlines, hotels and tour operators, are actively using WhatsApp Business API for Jet2 booking management and customer support. “The score for business satisfaction has improved and also the journey for customers is now more seamless.

A Fixed Benefit at All Occupations

Whatever your industry, the WhatsApp Business API provides:

• Fast, real-time messaging
• Personalization at scale
• Automation with chatbots
• Rich media support

Trusted Sender Reputation Safe, reliable sender reputation

Getting WhatsApp Business API With Bol7

It’s easy to get going on Bol7 WhatsApp Business API:

Apply Online

• Complete our business registration form.

Submit Documents

• Also tell us about your Facebook Business Manager ID, business license and domain.

Get Verified and Approved

• Bol7 processes the verification and approval of your Templates at fast pace.

Start Using the API

• After that you can go ahead and send messages, use chatbots, and control the conversation with clients.

And our onboarding specialists are here to assist you every step of the way so that nothing can hold you back.

FAQs on WhatsApp Business API

Q1. What is the price of WhatsApp Business API in India?

The pricing of WhatsApp Business API in India varies on parameters like message type (marketing or transactional), volume of monthly usage and any third-party platform expenses. Costs range from a one-time setup cost to a monthly cost per platform, as well as a per message price. For more information and transparent prices, reach out to Bol7.

Q2. How do I sign up for WhatsApp Business API?

You can directly take the loan through website of Bol7. It requires you to complete a form, confirm your Facebook Business Manager, and submit some documentation. Approval and installation is managed by Bol7.

Q3. Is WhatsApp Business API Safe?

Yes, E2EE is used in the API as well as in personal chats. Bol7 also provides GDPR compliant data storage and template verified message sending for customer security and brand safety.

Get Started with WhatsApp Business API Now!

Looking to disrupt the way you engage with your audience? Opt for Bol7, the industry’s preferred WhatsApp Business API provider in India, and get your business communications to gain new height.

Client Testimonials

01. Ravi Sharma, Founder of TrendCart

• Bol7 made our WhatsApp Business API integration seamless. Their team supported us from application to launch. Now, we send order updates and marketing messages effortlessly. Highly recommend their service!

02. Dr. Neha Gupta, Director at CarePlus Clinics

• Our appointment reminders and health reports are now shared in real-time through WhatsApp. Bol7’s support was professional and the setup was fast. Patients love the convenience!