Top 10 WhatsApp Business API Providers in India (2025) — Features & Comparison

Dinesh Thori
Last updated 08 October 2025

WhatsApp Business API

Top 10 WhatsApp Business API Providers in India (2025) — Features & Comparison

With over 500 million WhatsApp users, India is the largest WhatsApp market in the world. Businesses of all sizes — from startups to enterprises — are rapidly adopting the WhatsApp Business API to boost engagement, automate support, and drive sales in real time.

Whether you're an e-commerce brand, a healthcare service, or a growing startup, choosing the right WhatsApp Business API provider can make a massive difference to your marketing ROI.

This updated 2025 guide breaks down the Top 10 WhatsApp Business API Providers in India, including their key features, integrations, and unique advantages — so you can make the best decision for your business.

Why Businesses in India Need WhatsApp Business API in 2025

Before diving into the top providers, let’s quickly look at why WhatsApp API is so powerful:

• 98% message open rate – far higher than email or SMS
• Two-way communication for real-time customer engagement
• Chatbots and workflow automation for 24×7 support
• CRM and e-commerce integration (Shopify, Zoho, HubSpot, etc.)
• Green tick verification for brand trust and authenticity
• End-to-end encryption for secure conversations

Using a verified WhatsApp API provider ensures compliance with Meta’s policies, smooth onboarding, and long-term scalability.

Top 10 WhatsApp Business API Providers in India (2025)

1. BOL7

• Overview: BOL7 is one of the fastest-growing WhatsApp Business API providers in India, offering a complete solution for bulk messaging, automation, and CRM/e-commerce integration. With a focus on affordability, scalability, and local support, BOL7 is becoming the go-to choice for SMEs, agencies, and e-commerce brands in 2025.

Key Features:

• Bulk WhatsApp messaging for campaigns and updates
• Smart chatbot builder and no-code automation workflows
• CRM integrations with Zoho, HubSpot and more
• COD confirmation and abandoned cart recovery for online stores
• Real-time analytics and delivery tracking
• WhatsApp Cloud API and green tick support

Mobile dashboard and Android app for easy management

Best for: SMEs, startups, agencies and e-commerce businesses looking for scalable WhatsApp marketing.

2. WATI

• Overview: WATI is a popular provider known for its multi-agent support, workflow automation, and deep CRM integrations.

Key Features:

• Shared team inbox
• Broadcast messaging
• Workflow automation
• CRM integrations (Salesforce, Zoho, HubSpot)

Ideal for support-heavy businesses and customer service teams.

3. Interakt (Jio Haptik)

• Overview: Focused on startups and SMEs, Interakt makes WhatsApp automation simple and effective.

Key Features:

• Shopify and WooCommerce integrations
• Team inbox and broadcasts
• WhatsApp catalog support
• Order notifications and analytics

Perfect for D2C brands and online sellers.

4. Gallabox

• Overview: Gallabox is ideal for startups and SMEs that want easy marketing automation without coding.

Key Features:

• Drag-and-drop chatbot builder
• CRM and WhatsApp integration
• Broadcast and campaigns
• Smart lead management

Best for lead generation and small businesses.

5. Zoko

• Overview: Zoko focuses on WhatsApp commerce, enabling businesses to sell directly inside WhatsApp.

Key Features:

• WhatsApp checkout
• Abandoned cart recovery
• Affiliate and sales tracking
• Shopify and WooCommerce plugins

Perfect for e-commerce stores wanting to maximize sales.

6. Twilio

• Overview: A global API giant, Twilio provides robust WhatsApp solutions for enterprises.

Key Features:

• Programmable API
• Omnichannel messaging (SMS, voice, WhatsApp)
• Scalable enterprise solutions
• Real-time analytics

Great for large enterprises and developers who want flexibility.

7. Yellow.ai

• Overview: Yellow.ai is an AI-driven conversational platform offering advanced WhatsApp chatbot automation.

Key Features:

• AI-powered chatbot builder
• Omnichannel support (WhatsApp, FB, Telegram, Voice)
• Enterprise-grade security
• Workflow automation

Best for enterprises needing intelligent AI chatbots.

8. Tellephant

• Overview: Tellephant focuses on startups and SMEs with flexible WhatsApp automation solutions.

Key Features:

• No-code chatbot builder
• WhatsApp CRM integration
• Pre-approved templates
• Shopify and WooCommerce integrations

Perfect for growing businesses looking for affordable automation.

9. BotSpace

• Overview: BotSpace offers a simple WhatsApp API solution for communication and automation.

Key Features:

• Cloud-hosted chatbots
• Team inbox
• CRM integrations
• Broadcast campaigns
• Analytics dashboard

Best for SMEs needing plug-and-play automation.

10. Picky Assist

• Overview: Picky Assist combines WhatsApp API with smart workflows for marketing and engagement.

Key Features:

• Automation workflows
• CRM integrations
• Bulk campaigns
• WhatsApp reminders
• Developer webhooks

Ideal for tech-savvy teams and businesses needing deep integrations.

Final Thoughts

Choosing the right WhatsApp Business API provider depends on your business goals:

• Scalable and versatile solutions → BOL7, Interakt, Gallabox
• E-commerce automation → Zoko, Gallabox
• Enterprise-grade flexibility → Twilio, Yellow.ai
• Localized support and easy setup → BOL7, Tellephant

Always ensure your provider is Meta BSP verified, provides transparent onboarding, and offers solid support to avoid delivery or compliance issues.

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