Survey Forms
Build call-centre forms for agents, customers and supervisors — a drag-and-drop form builder + distribution + response analytics.
What it does
- 2 children: Forms (dashboard) and Responses
- Form dashboard: KPIs (total forms, active, questions, responses, avg completion)
- Create-form modal: 6 categories (Political, Social/NGO, Market Research, Education, HR, Custom)
- 6-tab builder: Setup, Build, Logic, Design, Preview, Send
- Build: 14 question types in 4 groups (Basic, Choice, Scale, Field)
- Logic: conditional show/jump-to; Design: 18 themes, branding, thank-you message
- Form types: Agent Scripts, BANT, CSAT, NPS, QA Audit, Verification, Public Survey
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See Survey Forms in action
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