AI

Bot & Flows

Visual node-based automation builders (React Flow) for conversational bots, WhatsApp forms and voice IVR — plus a RAG knowledge base, chat/voice simulator and per-channel webhook triggers.

Bot & Flows in the BOL7 portal

What it does

  • Three builders: Bot Flow (AI agent), Keyword Flow (WhatsApp forms), Call Flow (IVR)
  • Bot nodes: triggers, AI Agent, chat model, guardrails, vector DB, MCP, web search, logic, end
  • AI Agent node: model selector, editable instructions, memory modes, tool & variable binding
  • Keyword Flow: text, question, button, list, reply-URL, image/audio/video, catalog, call permission
  • Call Flow (IVR): voice message TTS, transfer to queue/agent, voicemail, AMD, beep detection
  • Knowledge base (RAG): URL crawl, sitemap, file upload, Google Drive → vector indexing
  • Flow ops: create/edit/duplicate/delete, simulate chat & voice, versioning, mini-map

See Bot & Flows in action

Book a personalized walkthrough and we'll show you exactly how it fits your workflow.

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