Microsoft Bot


Microsoft Bots are as vital a way for users to interact with a service or application as is a web site or a mobile experience. Bots let users interact with intelligent solutions as though they are conversing with another person, and interactions can take many forms, from text/SMS , Office365 mail , Skype. The Framework provides developers with a developer portal and SDK to build Bots, a Bot Connector service to connect to social channels such as Twitter and Slack, and a Bot Directory to discover and use existing bots.

Benefits of Microsoft Bot:

  • – Round the clock support, even after deployment.
  • – Easy integration with multiple platforms.
  • – Increased customer interactions to foster brand loyalty.
  • – Superior cognitive features are taking customer engagement to another level.
  • – High accuracy rate while replying to even complex customer queries.
  • – No holidays, no downtimes, no sick leaves. Chatbots work 24x7x365.
  • – Reduction in recurring expenses. Only a one-time cost.
  • – Free-up your personnel for other essential tasks.
  • – A wide range of customized bots to choose from.
  • – Only a few weeks required for designing and deployment of Bots.

Benefits of Microsoft Bot:

Multi-lingual support: Microsoft Azure Bot Service offers comprehensive support for more than 18 languages. This ensures that you can interact with your customers, in the language they speak. Thereby adding a layer of personalization.

Accelerated Development: Microsoft Azure Bot Service offers an integrated environment, designed explicitly for bot development. It comes equipped with Microsoft Bot Framework connectors and Bot Builder SDKs.

Round the Clock Support: Microsoft Azure Bot Service is wholly integrated into Azure, which is a cloud computing service from Microsoft. This functionality ensures round the clock support services from Microsoft.

Cognitive Services: Microsoft Azure Bot Service offers you an option to endow some “super-powers’ to your bots. You can unleash the complete potential of your chatbot using Azure. Innovative features like picture recognition, smart recommendations, language translation are just some of the highlights.